Project Overview
Van Den Bergh BV, based in Rumst and Duffel, is a trusted specialist in garden materials, catering to both private customers and professionals. To support their growing business, Van Den Bergh BV required a scalable, modern ICT infrastructure that could seamlessly connect their two locations and sustain their expanding customer base. Key objectives included:
- Upgrading security measures to protect customer and business data.
- Improving communication systems to enhance customer interaction.
- Establishing a reliable network and server environment for efficient operations.
- Streamlining document management through managed IT services.
The Challenge
As Van Den Bergh BV expanded operations across two connected locations, their existing ICT systems struggled to keep up with the increasing demand. Maintaining high-quality service and ensuring operational efficiency required a complete overhaul of their ICT infrastructure to align with their growth and long-term vision.
Our Approach
Exon ICT Group collaborated with Van Den Bergh BV to design and implement a comprehensive ICT renewal strategy, executed in two major phases. Throughout the process, open communication with Van Den Bergh BV’s management ensured the solutions met their unique needs and growth ambitions.
Key Steps:
- Cybersecurity: Implemented advanced systems to safeguard sensitive customer and business data, ensuring compliance and peace of mind.
- VOIP Telephony: Upgraded their communication infrastructure with a scalable VOIP solution, enabling smoother customer interactions and internal communication.
- Server and Network Infrastructure: Built a reliable and robust system to support seamless operations across their two locations, ensuring uninterrupted service.
- Managed Services: Provided smart document management and comprehensive IT maintenance, allowing Van Den Bergh BV to focus on their core business while we handled their ICT needs.
The Turning Point
The partnership between Van Den Bergh BV and Exon ICT Group evolved into a strategic relationship built on trust and proactive collaboration. By consistently thinking ahead and offering tailored advice, Exon ICT became an integral partner, delivering innovative solutions that aligned with Van Den Bergh BV’s objectives.
Outcomes
Thanks to our partnership, Van Den Bergh BV now operates with a cutting-edge ICT infrastructure that is fully equipped to support their daily operations and future growth. The virtual link between their two locations has streamlined communication and coordination, resulting in faster customer service and improved satisfaction. Robust security measures protect sensitive data, while scalable systems allow their ICT environment to grow alongside their business.
Key Benefits
- Seamless Integration: A unified system that connects their two locations for better collaboration and efficiency.
- Enhanced Security: Advanced measures safeguard customer and business data.
- Future-Proof Infrastructure: Scalable ICT solutions designed for long-term growth and adaptability.
- Improved Customer Service: Faster response times and optimized communication channels.
- Operational Focus: Managed services relieve the team of ICT concerns, enabling them to prioritize their core business.
Why Partner with Exon ICT?
At Exon, we are committed to creating a stable, secure, and scalable ICT environment for organizations SMEs, aligning with your unique mission and operational goals. We believe in partnerships that not only solve technical issues but also empower our clients to focus on what matters most—delivering impact.