Project Overview
For over 30 years, Ecomat BV has been a pioneer in sustainable, ecological building materials, catering to both DIY enthusiasts and professionals. Ecomat BV sought an ICT partner who could support their growing technological needs while providing a scalable, future-ready infrastructure. Their primary objectives included:
Replacing outdated ICT equipment with modern solutions.
Upgrading their ICT environment to meet increasing complexity.
Establishing a reliable partnership built on trust and open communication.
The Challenge
Ecomat’s previous ICT partner struggled to address their expanding needs, leaving gaps in their infrastructure. As their business grew, the lack of robust solutions began to hinder operations. Ecomat needed a forward-thinking ICT partner who could ensure seamless day-to-day functionality while preparing for long-term digital transformation.
Our Approach
Ecomat connected with Exon ICT Group through Rudi, the company’s owner, initiating a partnership that would address immediate challenges and provide ongoing support.
Key Steps:
- Initial Updates: Exon ICT replaced basic equipment such as laptops and printers, ensuring smoother operations.
- Comprehensive Upgrade: Recognizing the need for a more sophisticated approach, Exon ICT conducted a large-scale renewal of Ecomat’s server infrastructure.
- Expanded Services: Over time, Exon ICT took over full IT management, introducing solutions for security, telephony, and backups.
- Accessibility and Support: The Exon ICT team, led by Björn, provided not only regular working-hour support but also assistance during off-hours, demonstrating exceptional flexibility and commitment.
The Turning Point
The trust established between Ecomat and Exon ICT culminated in three complete ICT renewals over the course of their partnership. These updates were aligned with Ecomat’s growth and the rapidly evolving digital landscape, ensuring their operations remained both secure and up-to-date.
This ongoing adaptability, coupled with Exon ICT’s expertise, allowed Ecomat to fully focus on their core business while enjoying a future-ready ICT environment.
Outcomes
Today, Exon ICT manages every aspect of Ecomat’s ICT infrastructure. Their 18-year partnership exemplifies reliability, flexibility, and integrity. By entrusting their ICT needs to Exon ICT, Ecomat can dedicate their efforts to delivering sustainable building materials without technological distractions.
Key Benefits
- Seamless support and upgrades to ensure operational continuity.
- A secure, scalable ICT infrastructure tailored to Ecomat’s growth.
- Accessible and reliable service, available around the clock.
Why Partner with Exon ICT?
At Exon, we are committed to creating a stable, secure, and scalable ICT environment for organizations SMEs, aligning with your unique mission and operational goals. We believe in partnerships that not only solve technical issues but also empower our clients to focus on what matters most—delivering impact.